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Welcome to the Customer Service Skills WikiEdit

Skills necessary to provide excellent customer service.

Describe your topicEdit

Basic skills required to be successful in any generalized customer service career.

Latest activityEdit

  • new page Continue Through the Finishline
    created by Sfischer325
    New page: Never stop providing that positive energy through your smile and service. At the end of their experience, the customer wants to constantly feel like...
  • new page Sympathize and Empathize
    created by Sfischer325
    New page: It is important to remember that there will be customers that come into your establishment were already having a bad day prior to even entering your...
  • new page Positive Presence
    created by Sfischer325
    New page: While the guest is in your establishment, it is important to be present, but do not hover over them. Be available just in case they need assistance,...
  • new page Greet
    created by Sfischer325
    New page: The next thing to offer great customer service is to greet them. The greeting and a genuine smile are the greatest tool in ensuring a positive...
  • new page Smile
    created by Sfischer325
    New page: When approaching new customers, the first thing to do in a customer service position is to smile. This allows the employee to appear friendly and...
  • edit Customer Service Skills Wiki
    edited by Sfischer325 diff
    Summary: Describe your topic:
  • edit Customer Service Skills Wiki
    edited by Sfischer325 diff
  • discussion page Welcome!
    comment by Rappy 4187
    Rappy 4187

    Rappy 4187

    Hello, I'm a member of FANDOM's Community Support team. We're excited to have Customer Service Skills Wiki as part of the FAN... 

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